Product
Everything required to take a problem from raised to proven.
YDONE models the full improvement lifecycle instead of a flat task list, so the record you hand to an auditor is the same record your team works in every day.
Issue register
One register for audit findings, customer complaints, deviations, incidents and internal observations. Auto-numbered, categorized, prioritized and routed to a department and location.
Root cause analysis
Structured 5 Whys with an unlimited follow-on chain. Confirm one or more root causes, classify them, and link each to the actions that address it.
Action management
Corrective, preventive, containment and improvement actions with a single accountable owner, due date, effort and progress. Overdue work surfaces immediately.
Evidence vault
Attach documents, photos, measurements and links to prove implementation. Files are stored privately and scoped to your organization.
Effectiveness reviews
Define the observation period and the verification method up front. After the period, a reviewer records the verdict — effective, partially effective, or not effective.
Audit trail
Every state change, assignment and verdict is written to an immutable activity log with actor, timestamp and before/after values.
The closure guard
An action cannot reach closed until evidence exists and an effectiveness review returns a positive verdict. This rule is enforced in the database, not just the interface — no shortcut, no bulk-close, no quiet cleanup at quarter end.
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